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Why can't I pay online successfully?

Why can't I pay online successfully?

Payments by credit card may fail for reasons, including authorization and fraud prevention systems. If you have trouble making payment using your credit card, we suggest contacting your credit card issuer directly.

Useful information for credit card payments:


1) Currently, we only accept payment via personal Visa or MasterCard Credit Card (excluding company issued credit cards)

 

2) Ensure your card issuer supports and has activated your 3-D Secure Code (Verified by Visa or MasterCard Secure Code). The Verified by Visa or MasterCard Secure Code is not the short numeric code printed on the back of the card. If you have not activated your 3-D Secure Code yet, please contact your card issuer to activate this service

 

3) Please ensure there are sufficient funds in your credit card to cover payments

 

4) Always double check payment information before you proceed with any transaction