Top Questions
- Can I combine orders in my Shopping Cart to save on shipping costs?
- How do I to cancel an order?
- How long does it take to refund money to my credit card?
- Why I cannot pay online successfully?
- Do I need to apply for an Escrow account?
- Is it safe to pay suppliers offline?
- The item I received is different from the item I ordered: what should I do?
- How do I combine orders for shipping?
- How do I buy products on AliExpress?
- Can I sell on AliExpress?
- Who is responsible for customs duties?
- Do I need to pay transaction fees when using Escrow on AliExpress?
- I can't track my Order using the tracking number provided. What can I do?
- How are shipping costs calculated?
- Some suppliers offer Free Shipping on AliExpress and some don't. Why?
- What can I do if the supplier rejects or does not respond to my Refund Request?
- How do I edit my shipping address?
- How do I change the feedback I left for a supplier?
- Can I see product prices in my local currency?
- How do I know whether a supplier accepts Escrow or not?
- How do I decide whether or not to order from a supplier?
- Sometimes there is no response after I clicked a button. Why?
- How do I remove products from my Shopping Cart?
- How do I specify a product size or color when placing my order?
- How do I edit my shipping address?
