Home > Help >Security Center >

Tips on how to avoid fraud on AliExpress

<< Back to list

Tips on how to avoid fraud on AliExpress


If the price is too good to be true, it almost ALWAYS IS! It’s too easy to get scammed if price is your only criteria. Remind yourself when you make a decision, how can the seller offer such a low price? The answer inevitably leads to more questions than answers.


Be careful when buying name brand products.
Name brand products sold at far lower prices are mostly fakes. All name brand products (such as Apple, Nokia, etc.) are protected by their manufacturers, thus there is almost no chances of buying them at low prices.


If the seller asked me to pay directly to his/her bank account, what should I do?
If you receive a proposal from a seller asking you to complete transactions directly to them instead of via AliExpress.com, you should ignore their requests and report them to us as soon as possible. Should you accept the seller’s proposal, you will not be entitled to our AliExpress Buyer Protection. This means if the items you receive are not what you expected or if they fail to arrive, AliExpress cannot help you get a replacement or a refund. With our AliExpress Buyer Protection, the payment is not released to the seller until we're sure that you are satisfied with your purchase.


Do not confirm delivery before receiving the order.
Don’t confirm delivery before you receive the goods. If you are requested to do so by the seller, please refrain and check your order carefully upon arrival.


Consider the seller’s feedback information before deciding to buy from them.
A good seller enjoys good feedback reviews. We also recommend buying from Gold Suppliers because they have been A&V checked by Alibaba.com.