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Revising Feedback for Suppliers

Revising Feedback for Suppliers

Within 30 days of feedback activation, you may receive a feedback revision request from the supplier. You have 7 days to revise the feedback after the request was made.

How to revise feedback for suppliers:

  • Sign into My Alibaba
  • Go to Transactions, click Manage Feedback (under Feedback); then click Active Feedback
  • Choose an order and click the Revise Feedback I Left button
  • On the Revise Feedback for Supplier page, you can see the supplier's reason for requesting feedback revision
  • If you wish to revise the feedback, please do the following:
  • Leave a new Star Rating by clicking the number of stars
  • Edit the feedback explanation you left

Click the Revise Feedback button
If you do not wish to revise the feedback at this time, click Revise Feedback Later