Make a refund request by opening a dispute
- How do I make a refund request?
- How do I cancel a dispute?
- The seller didn't approve my Dispute Request. What can I do?
- How does our Dispute & Claim process work?
- How do I file a claim?
Ongoing claims (AliExpress mediation)
- How do I check escalated disputes?
- What can I do if there is a problem with my order?
- 1) How do I provide evidence to support my claim?
- 2) How do I gather evidence to prove my claim?
- How do I cancel a claim?