Top Questions
More questions- How do I to cancel an order?
- Do I have to pay to use Escrow?
- Do I need an Escrow account?
- How do I decide whether or not to order from a supplier?
- Some suppliers offer Free Shipping on AliExpress and some don't.Why?
- Sometimes there is no response after I clicked a button. Why?
- How do I remove products from my Shopping Cart?
- How do I specify a product size or color when placing my order?
- How do I edit my shipping address?
Help Categories
- Escrow Buyer Protection
- What is Escrow Buyer Protection?
- How does our Buyer Protection Policy work?
- What transactions are eligible for Escrow Buyer Protection?
- Shipping & Delivery
- Extending processing time
- Tracking packages
- How to confirm delivery
- Feedback & Ratings
- Leaving feedback for suppliers
- Checking Feedback Profiles
- About Feedback
- Placing your Order
- How to place an order
- Choosing a shipping method
- Customs & import taxes
